Deliver leadership a live cockpit with omni-channel KPIs, sentiment splits, coverage metrics, and SIA-powered recommendations.
Discover the most advanced tools and benefits to transform your business with Planning & Insight Dashboard.
Home dashboard blending performance cards, WhatsApp summaries, contact growth, sentiment, and coverage health in one view.
Global filters for account, timeframe, campaigns, and personas that refresh every widget instantly for narrative storytelling.
Anomaly detection highlighting sentiment spikes, queue backlogs, or sudden wins with recommended plays directly from SIA.
Launchpads that kick off posts, broadcasts, contacts, or feedback programs straight from insights to action.
Upcoming event intelligence feeding proactive campaign ideas into the publishing calendar across Instagram, YouTube, and Google My Business plus WhatsApp schedules.
Connector-aware insights that track how commerce data, Google My Business reviews, and Instagram engagement flow into contacts, tickets, and campaigns so every store earns equal visibility.
Local location insights that compare Google My Business reviews, Instagram engagement, and WhatsApp response times so every store receives equal spotlight.
Export-ready reports and shared views so stakeholders get curated snapshots without manual effort.
See how Planning & Insight Dashboard helps businesses achieve measurable results.
90% reduction in time spent preparing executive updates.
Instant visibility into coverage gaps drives 25% faster response to surges.
3x increase in insight-to-action conversions via on-dashboard quick actions.
Complete audit trail of filters and stories for governance reviews.
Discover how businesses like yours are achieving success with Socialone.
Retail Manager
Socialone has made managing customer feedback effortless. Our response times have drastically improved.
Store Owner
We've seen a 30% increase in positive reviews since using Socialone's tools. Highly recommended!
Operations Head
The centralized dashboard saves us so much time. Managing reviews and engagement is now seamless.
Regional Manager
Socialone is an essential tool for modern retail businesses. Simple, intuitive, and powerful.
Chief Administrator
Managing patient feedback has become so much easier. Socialone has transformed our workflows.
Clinic Manager
Our team can now track patient satisfaction in real-time. It’s a game-changer for healthcare.
Hospital Director
Socialone helps us monitor reviews and respond promptly, improving our trust and reputation.
Patient Experience Lead
With Socialone, we can focus on what truly matters: patient care.
Hotel Manager
Socialone has elevated our guest experiences. It's an all-in-one solution for feedback and reviews.
Front Desk Supervisor
Managing guest reviews used to be chaotic. Socialone has brought in structure and ease.
Resort Owner
The sentiment analysis tools are incredibly helpful for improving our services.
Guest Relations Lead
Socialone makes guest engagement seamless and enjoyable for both staff and customers.
School Principal
We’ve seen a marked improvement in parent feedback management since adopting Socialone.
Administrator
Tracking engagement and feedback has never been this easy. A fantastic platform for education.
Director of Education
Socialone has helped us bridge the gap between teachers, students, and parents efficiently.
Academic Head
The platform's analytics give us clear insights into engagement and satisfaction.
E-commerce Manager
Socialone provides us with tools to manage customer interactions and grow our online presence.
Product Lead
Improved reviews and better feedback management have helped us grow faster.
Operations Manager
Socialone simplifies customer engagement and analytics for our online business.
Customer Success Lead
Socialone's smart replies and performance tools save us hours of manual work.
Explore how teams use Planning & Insight Dashboard across campaigns and channels.
Walk into leadership reviews with live KPIs, sentiment reels, and next steps linked to accountable owners.
Spot after-hours volume surges, launch staffing automations, and monitor queue recovery in real time.
Filter to a single launch, review engagement deltas, and deploy SIA-suggested tweaks without leaving the dashboard.
Compare stores on CSAT, response times, and volume; highlight outliers with automated coaching recommendations.
Adopt SIA’s upcoming event prompts, launch suggested plays, and monitor impact against forecast goals.
Package filtered dashboards for finance, ops, or marketing with narratives and bookmarked filters.
See who uses Planning & Insight Dashboard to move faster without extra tooling.
Glanceable health scores with clear calls to act and celebrate wins.
Track coverage, staffing, and performance without spreadsheets.
Tell richer stories with filterable, sharable analytics views.
Deliver leadership a live cockpit with omni-channel KPIs, sentiment splits, coverage metrics, and SIA-powered recommendations.
Replace disconnected reports with one living performance cockpit.
Catch issues early with anomaly detection and recommended playbooks.
Collapse the gap between seeing a trend and acting on it.