Own a complete, AI-enriched view of every contact so marketing, sales, and support move in lockstep.
Discover the most advanced tools and benefits to transform your business with Contact Intelligence Hub.
360° contact profiles capturing lifecycle stage, customer status, geography, custom fields, files, and SIA-enriched notes.
Source connectors stream commerce orders, website forms, and WhatsApp opt-ins with OAuth health checks, dedupe, and custom-field mapping that stay aligned to each integration.
Bulk import, tagging, dedupe, and cleanup workflows that keep data hygienic with safety prompts and audit logs.
Segmentation tools that sync to campaigns, automations, templates, and dashboards without exporting spreadsheets.
Timeline intelligence linking messages, tickets, feedback, and campaign history so teams see context instantly.
Ask SIA to summarize relationships, recommend next best actions, or highlight churn and upsell opportunities.
Quick-create guards that surface potential matches, prevent duplicates, and update recency metrics whenever teams log calls, meetings, or notes.
Governed schema management to add custom fields, documents, and compliance notes without engineering support.
See how Contact Intelligence Hub helps businesses achieve measurable results.
Single-source contact view adopted by 100% of frontline teams within the first month.
25% faster segmentation for campaigns thanks to reusable smart filters.
40% reduction in duplicate records with AI-powered hygiene routines.
Revenue teams report a 20% lift in qualified follow-ups via SIA recommendations.
Discover how businesses like yours are achieving success with Socialone.
Retail Manager
Socialone has made managing customer feedback effortless. Our response times have drastically improved.
Store Owner
We've seen a 30% increase in positive reviews since using Socialone's tools. Highly recommended!
Operations Head
The centralized dashboard saves us so much time. Managing reviews and engagement is now seamless.
Regional Manager
Socialone is an essential tool for modern retail businesses. Simple, intuitive, and powerful.
Chief Administrator
Managing patient feedback has become so much easier. Socialone has transformed our workflows.
Clinic Manager
Our team can now track patient satisfaction in real-time. It’s a game-changer for healthcare.
Hospital Director
Socialone helps us monitor reviews and respond promptly, improving our trust and reputation.
Patient Experience Lead
With Socialone, we can focus on what truly matters: patient care.
Hotel Manager
Socialone has elevated our guest experiences. It's an all-in-one solution for feedback and reviews.
Front Desk Supervisor
Managing guest reviews used to be chaotic. Socialone has brought in structure and ease.
Resort Owner
The sentiment analysis tools are incredibly helpful for improving our services.
Guest Relations Lead
Socialone makes guest engagement seamless and enjoyable for both staff and customers.
School Principal
We’ve seen a marked improvement in parent feedback management since adopting Socialone.
Administrator
Tracking engagement and feedback has never been this easy. A fantastic platform for education.
Director of Education
Socialone has helped us bridge the gap between teachers, students, and parents efficiently.
Academic Head
The platform's analytics give us clear insights into engagement and satisfaction.
E-commerce Manager
Socialone provides us with tools to manage customer interactions and grow our online presence.
Product Lead
Improved reviews and better feedback management have helped us grow faster.
Operations Manager
Socialone simplifies customer engagement and analytics for our online business.
Customer Success Lead
Socialone's smart replies and performance tools save us hours of manual work.
Explore how teams use Contact Intelligence Hub across campaigns and channels.
Track sentiment, ticket escalations, and feedback signals so CSMs intervene with SIA-suggested outreach.
Identify promoters, trigger surprise-and-delight journeys, and capture testimonials automatically.
Segment contacts by location and event attendance to orchestrate localized WhatsApp and social bursts.
Schedule dedupe jobs, archive stale records, and enforce governance rules without spreadsheets.
Surface buying signals, recommended talking points, and cross-sell opportunities inside CRM-connected workflows.
Spot micro-influencers from feedback data and auto-invite them into campaign ambassador programs.
See who uses Contact Intelligence Hub to move faster without extra tooling.
Trigger the right journeys with reliable, AI-enriched segmentation.
Spot risks and celebrate wins with complete relationship timelines.
Control schemas, permissions, and hygiene without engineering tickets.
Own a complete, AI-enriched view of every contact so marketing, sales, and support move in lockstep.
Keep contact intelligence accurate, actionable, and AI-enriched.
Unify marketing, sales, and support around the same customer truth.
Trigger journeys faster with governed segments and smart filters.